Exclusive Balcony Cleaning Offer for Residents
Brought to you by Abseil Pro, the team behind your building’s exterior clean
Freshen Up Your Balcony, Effortlessly
As part of the upcoming facade clean, we’re offering residents an exclusive opportunity to have their private balcony areas professionally cleaned – including those hard-to-reach spots that standard methods simply can’t access.
Why Book a Balcony Clean?
Reach the areas you can’t
In addition to floors and glass balustrades, we clean high glass, walls and soffits with precision – areas that are often difficult or impossible to reach using household tools.
No access required, no mess inside
There’s no need to be home, no need to arrange a time, and no one enters your apartment. The clean is completed entirely from the outside. No muddy boots, no hoses through your living room, and no disruption.
Restore and refresh your space
Remove built-up dust, dirt and environmental grime. Enjoy a cleaner, more inviting outdoor area.
Spot-free results
Our pure deionised water system leaves glass and surfaces clean, clear and streak-free – with no chemicals or residue.
What’s Included
Our premium exterior balcony clean includes:
Interior-facing surfaces of balcony balustrades
Exterior-facing surfaces of fixed glass windows and sliding doors
Painted concrete walls and soffits (ceilings)
Tiled floors, scrubbed and rinsed (not mopped)
We use a combination of pure water cleaning and traditional window cleaning techniques to deliver the best possible result.
A cleaning schedule will be provided in advance so you know when to expect your clean.
What’s Not Included
To keep this service efficient and cost-effective, the following are not included:
Stain removal (e.g. rust, mould, planter runoff, paint, hard water or oil)
Mopping or drying of tiled floors
Deep cleaning, chemical treatment or buffing
Moving furniture or personal belongings
Any surfaces or areas not specifically listed above
Please ensure your balcony is clear and accessible. If we cannot access the area safely, your booking may be skipped and refunded.
How to Book
Select your balcony size
Enter your unit details
Complete payment securely online
If you have more than one balcony, enter the quantity or add each balcony separately if they are different sizes.
A No-Fuss Way to Bring Your Balcony Back to Life
Let us take care of your balcony cleaning with no effort required from you and no access through your home.
This exclusive offer is only available during the scheduled building clean.
Bookings close 5 calendar days prior to the scheduled start date.
Balcony clean - 35 sqm or less
Balcony Cleaning Terms & Conditions
By booking a balcony clean with Abseil Pro, you agree to the following terms.
1. Scope of Service
Your booking includes a surface clean using pure deionised water across the following areas, where accessible and unobstructed:
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Interior-facing surfaces of balcony balustrades
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Exterior-facing surfaces of fixed glass and sliding doors
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Painted concrete walls and soffits (ceilings)
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Tiled floor surfaces (rinsed only, not mopped)
2. Exclusions
The following are not included in this service:
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Stain removal (e.g. rust, paint, calcium, hard water, mould, oil or planter run-off)
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Deep cleaning, chemical treatment or abrasive scrubbing
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Mopping or drying of tiled floors
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Removal of debris, rubbish or heavy organic matter
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Any surfaces or areas blocked by furniture, pot plants or personal items
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Repairs or treatment of surface defects or damage
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Additional balconies or outdoor areas not covered in your selection
3. Resident Preparation Requirements
To ensure a successful clean:
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All furniture and personal items must be moved away from walls, glass and railings
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Balconies must be swept and drains cleared
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Excess water may pool if drainage is poor. This can affect drying results
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If access is blocked or unsafe, we may cancel or skip the service. If this happens, your payment will be refunded
4. Size Accuracy
Pricing is based on the balcony size selected during booking. If your balcony exceeds the nominated size band, additional charges may apply or your booking may be cancelled.
If in doubt, please email us with a photo for clarification.5. Inspection and Reporting
We want you to be happy with the result. If you have any concerns:
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Email info@abseil.pro
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Include a description of the issue and clear supporting photos
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Reports must be submitted within 48 hours of the service
After this time, the clean will be deemed accepted and closed.
6. Reinspection and Rectification
If a valid concern is raised within 48 hours:
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We will review your photos and, if required, inspect the site
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If the concern relates to included surfaces and is within scope, we will re-clean the affected area at no additional cost
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If the issue relates to an excluded item (e.g. staining or blocked access), we will offer a quote for additional works
7. Refunds
Refunds are considered only if:
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You cancel more than 48 hours before the scheduled start of the building clean
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We are unable to complete the defined scope of work
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You reported the concern within the required timeframe
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The issue relates to the advertised inclusions
8. Photos and Documentation
Abseil Pro may take time-stamped before and after photos during the clean for quality assurance.
By booking this service, you consent to this process.9. Agreement
By proceeding with your booking, you acknowledge that you have read, understood and agree to the above terms. You also confirm that:
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The selected balcony size is accurate
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The area will be cleared and prepared for access
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You understand the difference between surface cleaning and stain removal
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You accept the reporting and resolution timeframes listed above
10. Cancellations
We understand that plans can change. Please notify us as early as possible if you need to cancel or reschedule your booking.
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Cancellations made more than 48 hours before the scheduled start of the building clean will receive a full refund
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Cancellations made within 48 hours of the scheduled start will be considered a late cancellation, and no refund will be issued
To cancel, please email info@abseil.pro or call us on 1800 575 074
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