Exclusive Balcony Glass Cleaning Offer for Residents
Brought to you by Abseil Pro, the team behind your building’s exterior window clean
Give Your Balcony Glass a Crystal-Clear Finish
As part of the upcoming exterior window clean, we’re offering residents a simple and effective way to have their balcony glass professionally cleaned, including the sections that are not covered by the Body Corporate. This is a limited-time offer, available only during the scheduled building clean.
Why Book a Balcony Glass Clean?
Clean glass you can't normally reach
We access your balcony externally via rope access, using specialised equipment and reaching areas that are often difficult or impossible to clean properly without specialist equipment.
No access required, no disruption inside
There’s no need to be home and no need to let anyone inside your apartment. The clean is performed entirely from the outside – no dirty boots, no equipment dragged through your space, and no interruption.
Sparkling, streak-free results
We use pure triple-filtered deionised water and traditional window cleaning methods to leave your glass spotless, without chemicals or residue.
What’s Included
This premium exterior balcony glass clean includes:
Interior-facing surfaces of balcony balustrade glass
Exterior-facing surfaces of fixed glass windows and sliding doors
A cleaning schedule will be provided in advance so you know when to expect your service.
What’s Not Included
To keep this offer simple and affordable, the following are not included:
Stain removal (e.g. hard water marks, rust, paint, mould, grease or oil)
Chemical treatment, buffing or abrasion
Any areas or surfaces not specifically listed above
Moving furniture or personal items
Please ensure windows and access areas are clear. If access is blocked or unsafe, your booking may be skipped and refunded.
How to Book
Select your balcony size
Enter your unit details
Complete payment securely online
If you have more than one balcony, enter the quantity or add each balcony separately if they are different sizes.
For balconies larger than 45 sqm, please email info@abseil.pro for a custom quote.
A Quick, No-Fuss Way to Improve Your View
Let us take care of the hard-to-reach balcony glass, without needing to step inside your home.
This exclusive offer is only available during the scheduled building clean.
Bookings close 5 calendar days prior to the scheduled start date.
Secure your spot today.
Balcony glass clean - 25 sqm or less
Balcony Glass Cleaning Terms & Conditions
By booking a balcony clean with Abseil Pro, you agree to the following terms.
1. Scope of Service
Your booking includes a surface clean using pure deionised water across the following areas, where accessible and unobstructed:
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Interior-facing surfaces of balcony balustrades
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Exterior-facing surfaces of fixed glass and sliding doors
2. Exclusions
The following are not included in this service:
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Stain removal (e.g. rust, paint, calcium, hard water, mould, oil or planter run-off)
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Deep cleaning, chemical treatment or abrasive scrubbing
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Mopping or drying of tiled floors
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Removal of debris, rubbish or heavy organic matter
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Any surfaces or areas blocked by furniture, pot plants or personal items
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Repairs or treatment of surface defects or damage
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Additional balconies or outdoor areas not covered in your selection
3. Resident Preparation Requirements
To ensure a successful clean:
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All furniture and personal items must be moved away from glass and railings
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If access is blocked or unsafe, we may cancel or skip the service. If this happens, your payment will be refunded
4. Size Accuracy
Pricing is based on the balcony size selected during booking. If your balcony exceeds the nominated size band, additional charges may apply or your booking may be cancelled.
If in doubt, please email us with a photo for clarification.5. Inspection and Reporting
We want you to be happy with the result. If you have any concerns:
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Email info@abseil.pro
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Include a description of the issue and clear supporting photos
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Reports must be submitted within 48 hours of the service
After this time, the clean will be deemed accepted and closed.
6. Reinspection and Rectification
If a valid concern is raised within 48 hours:
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We will review your photos and, if required, inspect the site
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If the concern relates to included surfaces and is within scope, we will re-clean the affected area at no additional cost
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If the issue relates to an excluded item (e.g. staining or blocked access), we will offer a quote for additional works
7. Refunds
Refunds are considered only if:
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You cancel more than 48 hours before the scheduled start of the building clean
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We are unable to complete the defined scope of work
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You reported the concern within the required timeframe
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The issue relates to the advertised inclusions
8. Photos and Documentation
Abseil Pro may take time-stamped before and after photos during the clean for quality assurance.
By booking this service, you consent to this process.9. Agreement
By proceeding with your booking, you acknowledge that you have read, understood and agree to the above terms. You also confirm that:
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The selected balcony size is accurate
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The area will be cleared and prepared for access
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You understand the difference between surface cleaning and stain removal
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You accept the reporting and resolution timeframes listed above
10. Cancellations
We understand that plans can change. Please notify us as early as possible if you need to cancel or reschedule your booking.
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Cancellations made more than 48 hours before the scheduled start of the building clean will receive a full refund
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Cancellations made within 48 hours of the scheduled start will be considered a late cancellation, and no refund will be issued
To cancel, please email info@abseil.pro or call us on 1800 575 074
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